Research has shown that team coaches are essential in supporting busy frontline teams to provide care and services and continuously improve their processes and systems. COVID has further reinforced the role of the team coach to offer encouragement, praise, reframing, reminders, and celebrations of efforts to improve healthcare outcomes. Team coaching has always emphasized the “humanistic” side of improvement while implementing and testing technical change. Now more than ever,  the “humanistic” side of improvement, including promoting resilience and wellbeing in individuals, teams, leadership and organizations, is essential to support post-COVID burnout, poor morale, mental health challenges and compassion fatigue. 


Session 1: Tuesday, January 31, 2023 - 2:00 - 4:30 pm ET (Virtual)

Session 2: Tuesday, March 28, 2023 - Wednesday, March 29, 2023 (In-person in New Hampshire)

Session 3: Tuesday, April 25, 2023 - 2:00 - 4:30 pm ET (Virtual)

Session 4: Tuesday, May 23, 2023 - 2:00 - 4:30 pm ET (Virtual)

Session 5: Tuesday, June 20, 2023 - 2:00 - 4:30 pm ET (Virtual)

*Times subject to change based on participant time zones.


Regular Registration  - $3,600 (plus books and in-person session costs)


January 9, 2023


The registration fee includes course sessions but does not include books or in-person session costs. Discounts are available for students, the UNH community, those who have participated in previous IEHSS programs, and multiple participants from the same organization. To access discount codes, email

If you are registering multiple participants from the same organization and would like a group invoice (meaning that all of the participants from your organization need to be included on one invoice together rather than receiving separate invoices), please do not register using this online system, please fill out this form and send it to

If you need to cancel your course registration, please note that we cannot offer refunds for workshop registrations; however, we can transfer the registration fee to another course or to another person.

More information can be found here.

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