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Whether you're trying to improve morale, resolve employee relations issues, or correct performance problems, your success depends on your skill at bringing up issues constructively and then guiding the conversation in a productive direction. This will provide you with practical ideas and techniques for addressing important issues and sensitive subjects in a way that increases the other person's willingness to discuss them maturely and hear your point of view. It will also help you keep the conversation on track and moving toward a productive conclusion.
(This is part of the Supervisory Skills, Communication Skills, Leadership & Management, and Human Resources Management Certificate Programs, but you do not need to enroll in the programs to take this workshop.)