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Course Description

Conflict is an inevitable fact of organizational life. However, many leaders feel ill-equipped to manage conflict when it arises. This workshop will help strengthen your confidence and ability to address tough issues. You’ll discover methods for managing strong emotions, overcoming defensiveness and resistance, and also learn how to leverage negotiation techniques to reach agreement and build an effective solution.
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Thank you for your interest. This course is not open for enrollment at the present time.

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