supervisory skills

In today’s workplace, individuals are often promoted to supervisory responsibilities because they have developed technical expertise in their positions. However, they are often unable to effectively supervise their workforce. This certificate program has been developed to train new or inexperienced supervisors in the interpersonal aspects of supervision, and to help or assist established supervisors to advance their skills.

This program consists of six one-day workshops, including three required seminars and three electives chosen from a number of offerings. The program is offered in Portsmouth and in Manchester. You are required to complete the program within two years. For those wishing to complete the program sooner, sufficient topics are offered each year.

Required Seminars (choose three):

  • Stepping up to Supervisor OR Foundations of Supervision
  • Employment Law and Regulations OR Employment Law from Soup to Nuts
  • Analyzing Work Styles
  • Conflict Resolution?

Electives (choose three):

Several electives are offered each semester that apply to this program, including topics in:

  • Critical thinking
  • Change management
  • Financial management
  • Interpersonal and communication skills
  • Teambuilding
  • Hiring, firing, and performance appraisal

Note: Electives change and are indicated by the code SS at the end of a seminar description.

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Additional Details


Minimum Required

3 Course(s)

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