PDT-BusLM-53 - Boosting Your Emotional Intelligence

Course Description

The most accurate predictor of success at work isn't IQ, it's emotional intelligence, or EQ - the capacity to understand one's self and others and apply that understanding to accomplish important goals.

In this workshop, you'll learn the components of emotional intelligence and how to:

• operate with greater self-discipline, resourcefulness and motivation
• engage and inspire others more effectively to get desired results
• lead from a place of enhanced self-awareness, flexibility and confidence
• manage difficult people and emotionally charged situations with enhanced dexterity 

Participants will leave with a personalized action plan for increasing their EQ and how to leverage it to gain influence.

This course has been approved for SHRM PDCs

Applies Towards the Following Certificates

• Human Resources Management : Electives
• Leadership & Management : Electives
• Supervisory Skills : Electives