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Course Description

Deliver personalization at scale!

Explore how AI can enhance customer satisfaction and loyalty through personalized experiences, predictive service, and automated support.

Learning Outcomes:

  • Design AI-powered customer journey maps
  • Implement chatbots and virtual assistants effectively
  • Create personalized recommendation systems
  • Develop predictive customer service strategies

Perfect for customer experience managers and service designers who want to leverage AI to create more personalized, responsive customer interactions that drive satisfaction and retention.

Workshop fee: $149

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in
Section Title
Personalizing Customer Experience with AI
Type
Online
Days
W
Time
1:00PM to 3:00PM
Dates
Jan 22, 2025
Schedule and Location
Contact Hours
2.0
Location
  • Live Online (USA Eastern Time)
Course Fee(s)
Workshop Fee non-credit $149.00 now or pay later
Section Fees
Instructors
  • North Light AI
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