PDT-BusLM-182 - From Conflict to Collaboration
575926032
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Course Description
This hands-on course empowers you with the communication and negotiation skills needed to transform conflict into cooperative solutions. By understanding the dynamics of conflict and your own resolution style, you’ll discover how differences can actually enhance your connections with others. Whether you're looking to improve professional relationships, strengthen teams, or navigate personal challenges, you’ll take away practical tools to manage and resolve conflicts with confidence and creativity
In this course, you will:
- Explore the dynamics and root causes of conflict
- Assess your personal conflict resolution style
- Identify what works — and what doesn’t — in difficult conversations
- Develop creative strategies for resolving conflict
- Build skills for respectful communication and effective negotiation
- Engage in in-class practice sessions for real-world application
This workshop was formerly titled Conflict Resolution Through Effective Communication
Applies Towards the Following Certificates
- Leadership & Management : Electives
- Supervisory Skills : Electives
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