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Course Description

This workshop was formerly titled Accountability: The Key to Organizational & Individual Success 

Giving feedback to employees is a crucial and difficult task. It is not only a necessary effort from a legal perspective, but essential to meet the goals of higher productivity and satisfied employees and customers. Because it requires both objectivity and sensitivity - and is a skill like any other – it deserves attention and training.

Well documented and helpful performance feedback are essential to motivating employees and ensuring workplace effectiveness. This session will identify approaches, key actions, and tools for promoting individual and organizational responsibility and accountability. It will also offer suggestions on how to implement cultural changes that promote and support individual and organizational success. Supervisors, managers, and evolving leaders will leave with immediately applicable approaches that integrate into their personal styles. Whether the performance evaluation approach is hierarchical or 360, delivering critique effectively – i.e. talking so people will listen and listening so people will talk – is best served by well-trained supervisors and staff.

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in
Section Title
Enhancing Performance and Accountability
Type
Seminar/Workshop
Days
Th
Time
9:00AM to 3:30PM
Dates
Oct 06, 2022
Schedule and Location
Contact Hours
6.0
Location
  • GSC Manchester
Course Fee(s)
Tuition (includes lunch) non-credit $269.00 now or pay later
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