Course Description

IMPORTANT NOTICE: This program is scheduled as a face-to-face classroom training during the Spring 2021 semester, but may be moved online due to future recommendations for distance learning due to the Novel Coronavirus (COVID-19). Any updates will be posted on this page and all enrolled students will be notified by email of any anticipated curtailments.

This course has been approved for 6 SHRM PDCs

The traditional approach to change is to look for the problem and find a way to fix it. Appreciative Inquiry (AI) is a positive approach that looks for what works.

When AI techniques are used, individuals or team members identify the positive aspects, whether it's within the individual, in the way their team functions, in their department's operations, or in the values and goals of their organization. By formulating the questions using AI, a concrete understanding of what change is needed emerges, along with increased collaboration, sharing, and teamwork.

In this workshop, you'll learn the process of AI, the steps involved, and the importance of language in inquiry and questioning. Case reviews will be shared to showcase AI's positive impact and possibilities. 

Applies Towards the Following Certificates


Thank you for your interest. This course is not open for enrollment at the present time.

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