Course Description

This course has been pre-approved for SHRM PDC

This workshop shows how differences can enhance relationships and presents skills that will enable you to use conflict as a source of creative solutions.

Topics include: dynamics of conflict; assessment of personal resolution styles; what works and what doesn't; and creative skills in conflict resolution.

Through respectful communication and enhanced negotiation skills even the most difficult situations may be managed. In-class practice and hands-on skills are a major part of this workshop.

This course has been approved for SHRM PDCs

Applies Towards the Following Certificates


Thank you for your interest. This course is not open for enrollment at the present time.

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