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Course Description

This course has been pre-approved for SHRM PDC

This workshop shows how differences can enhance relationships and presents skills that will enable you to use conflict as a source of creative solutions.

Topics include: dynamics of conflict; assessment of personal resolution styles; what works and what doesn't; and creative skills in conflict resolution.

Through respectful communication and enhanced negotiation skills even the most difficult situations may be managed. In-class practice and hands-on skills are a major part of this workshop.

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in
Section Title
Conflict Resolution through Effective Communication
Type
Seminar/Workshop
Days
T
Time
9:00AM to 3:30PM
Dates
Feb 08, 2022
Schedule and Location
Contact Hours
6.0
Location
  • GSC Manchester
Course Fee(s)
Tuition (includes lunch) non-credit $269.00 now or pay later
Instructors
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