As our skill at engaging people in constructive conversations grows, we’re able to get better results from others and reduce the emotional wear and tear we experience from having difficult conversations.
Whether it’s conducting a performance review, giving constructive feedback on the fly, or bringing up a difficult issue, knowing how to engage others in conversations that lead to non-defensive, collaborative conversations is one of the most important professional (and life) skills one can have.
In this program, we will explore how to:
Please note that each student will receive David Lee's book "Dealing with a Difficult Co-Worker. Vol. 1 of the Courageous Conversations at Work Series"
Book Fee is factored in the tuition
This course has been approved for SHRM PDCs