Course Description

Whether you're trying to improve morale, resolve employee relations issues, or correct performance problems, your success depends on your skill at bringing up issues constructively and then guiding the conversation in a productive direction.

This workshop will provide you with practical ideas and techniques for addressing important issues and sensitive subjects in a way that increases the other person's willingness to discuss them maturely and hear your point of view. It will also help you keep the conversation on track and moving toward a productive conclusion. 

This course has been approved for SHRM PDCs

Applies Towards the Following Certificates


Thank you for your interest. This course is not open for enrollment at the present time.

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