Course Description

The concept that one person performs a task in isolation, without impacting others, is virtually nonexistent in today's workplace. The "new normal" requires people to act in concert with others to achieve common goals, usually within a cross-functional or integrated product/project team structure.

This workshop teaches the basics of launching and sustaining effective cross-functional work teams for complex problem-solving, long-term projects, ongoing work coordination, and maximum cross-functional effectiveness. We will focus on simple, practical tools and techniques to enhance team performance, including:

--do's and don'ts of leading teams

--correct use of team charters

--roles and responsibilities of team members

--tools to increase meeting productivity

--tools for group problem-solving

--tools for work alignment

--sustaining stakeholder relationships

You will learn who needs to be on a team, why they need to be there, what they are expected to produce, when it’s time to dissolve the team, and how they are expected to interact with others in the work system (including other team members) to achieve mission success. You will also be given sample templates and checklists for further customization back on the job.

Please note: This workshop is designed for team leaders and team members who work within a team structure, preferably in a cross-functional work structure. It is not designed as a team-building retreat, or to help a group of people better perform one organizational function.

This is part of the Leadership & Management Certificate Program, but you do not need to enroll in the program to take this workshop.

Applies Towards the Following Certificates


Thank you for your interest. This course is not open for enrollment at the present time.

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