PDT-BusLM-159 - Becoming an Employee Whisperer
Course Description
What Every Manager Should Know About Human Nature
When you understand human nature, it’s like having the “Owners Manual to Maximum Employee Performance.”
When you understand human nature—what makes people tick—you become like Ceasar Millan, the Dog Whisperer, except for people. Because Ceasar Millan understands “dog nature,” he can take a dog whose owner finds frustrating and problematic and turn the dog into a “high performer.”
Why? Because he knows what makes dogs tick.
Instead of being frustrated and puzzled why employees don’t care as much as you wish, or work as hard as you need them to, or find it hard to find and keep quality employees…crack the human nature code and become an Employee Whisperer.
The more you understand human nature, the greater your ability to:
- Get the best work—both quality and quantity—out of your employees
- Help employees embrace—rather than resist--change
- Foster initiative and discretionary effort
- Avoid employee relation landmines that result in high turnover or lawsuits
- Reduce complaining and drama
- Get buy-in for your decisions
This program translates important research on human nature into practical, actionable behaviors supervisors and managers at all levels can execute, and by doing so bring out the best in their employees.
Each student will receive a copy of David Lee's book, Dealing with a Difficult Co-Worker. Vol. 1 of the Courageous Conversations at Work Series. The book price is included in your tuition.
Applies Towards the Following Certificates
- Leadership & Management : Electives
- Supervisory Skills : Electives