Course Description

In today's rapidly evolving workplace, the ability to provide and receive feedback effectively is crucial for individual and organizational growth. This course is designed to equip participants with the knowledge, skills, and strategies necessary to create a culture of feedback within their organizations.

Participants will explore the importance of feedback in driving performance improvement, fostering collaboration, and enhancing employee engagement. Through a combination of theoretical frameworks, case studies, and interactive exercises, participants will gain insights into the dynamics of feedback exchange and its impact on organizational success.

Key topics covered in this course include:

  1. Understanding the Role of Feedback: Participants will delve into the significance of feedback as a tool for personal and professional development. They will explore different types of feedback, including constructive criticism, positive reinforcement, and developmental feedback.
  2. Creating a Feedback-Friendly Environment: Participants will learn strategies for cultivating a culture where feedback is valued, encouraged, and integrated into daily interactions. This includes establishing trust, promoting open communication, and fostering a growth mindset.
  3. Giving Effective Feedback: Participants will develop the skills needed to deliver feedback in a constructive and impactful manner. They will learn techniques for providing specific, actionable, and objective feedback, as well as methods for addressing sensitive topics with empathy and respect.
  4. Receiving and Acting on Feedback: Participants will explore strategies for receiving feedback with an open mind and using it to drive personal and professional growth. They will learn how to solicit feedback effectively, interpret and reflect on feedback received, and develop action plans for improvement.
  5. Overcoming Challenges and Resistance: Participants will identify common barriers to effective feedback exchange and explore strategies for overcoming resistance from both givers and receivers of feedback. They will learn how to navigate difficult conversations, manage emotions, and promote a culture of continuous improvement.
  6. Sustaining a Feedback Culture: Participants will explore strategies for maintaining momentum and sustaining a culture of feedback over time. They will learn how to embed feedback practices into performance management processes, team dynamics, and organizational norms.

Throughout the course, participants will have the opportunity to apply their learning through interactive simulations, role-plays, and real-world case studies. By the end of the course, participants will be equipped with the knowledge, skills, and confidence to foster a culture of feedback within their organizations, driving continuous improvement and enhancing overall performance.

This course is designed for professionals at all levels who are interested in enhancing their ability to provide and receive feedback effectively, including managers, team leaders, human resources professionals, and individual contributors.

Applies Towards the Following Certificates


Thank you for your interest. This course is not open for enrollment at the present time.

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