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Course Description

While we all have people in our professional and personal lives who we think of as difficult, it is not realistic to think that we can change them or their behavior.  What we can change is our own self-awareness, understanding, and approach to improve the experience and outcomes of challenging interactions.
In this workshop, we will explore the science behind our individual perceptions and preferences and how these unique characteristics of our personality show up in our interactions with others. This workshop is beneficial for anyone who is motivated to deepen their awareness and understanding of their own communication style and preferences and develop new skills and strategies to strengthen collaboration and relationships with others.

( Please note this workshop was formerly titled Why Do You Have to Be Like That? How to Build Bridges When Someone Pushes Your Buttons.)

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in

Section Title
Turning Difficult Communications into Collaboration: The Bridge Builder’s Toolkit
Type
Seminar/Workshop
Days
T
Time
9:00AM to 3:30PM
Dates
Oct 20, 2026
Schedule and Location
View Details
Contact Hours
6.0
Location
  • Portsmouth - 230 Commerce Way
Course Fee(s)
Workshop Fee non-credit $299.00 now or pay later
Section Fees
CS Certificate Enrollment Fee $50.00 Optional
LM Certificate Enrollment Fee $50.00 Optional
SS Certificate Enrollment Fee $50.00 Optional
Potential Discount(s)
CEUs
0.6 CEUs
Instructors
  • Debra Schuler
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